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THE FUTURE OF DOCUMENTS

Document Management in the Digital Age

From secure storage and destruction of physical paper files to digitisation, cloud management and AI-powered document processing automation, we are the experts, with you every step of the way.

Our Services.

Unlock the power of seamless document management with Chaffinch. Our comprehensive solutions cover everything from secure storage to automated workflows, empowering your business to reach new heights.

Store: Physical & Digital Archiving.

Enjoy peace of mind knowing your records are stored securely, organised efficiently, and easily accessible. Chaffinch offers:

  • Records Management: Off-site storage and retrieval, indexing, cataloguing and retention management. 
  • Scan on Demand:  Digitise at your pace and get same-day delivery to save time, money, and space.
  • Cloud Storage: EDMS for sustainable and secure document management, approval, and e-signing. 

Shred: Paper, Media & IT Destruction.

Destroy your confidential data securely, no matter the format, through nationwide collection, shredding, and recycling. Chaffinch offers:

  • Paper Shredding: We can schedule regular collections, carry out smaller ad-hoc shreds, or help with bulk clearouts.
  • Media Destruction: We shred unwanted media such as CDs, hard drives, data tapes, mobile phones and USBs.
  • IT Asset Disposal: We can also handle redundant IT equipment, including PC towers and laptops. 
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Scan: Physical to Digital File Conversion.

Scan your hard copy records to digital files to prevent data loss, improve accessibility, and increase efficiency. Chaffinch offers:

  • Document Scanning: Easily share and collaborate on documents without reproducing information on paper.
  • Mircoform Scanning: Retrieve your digitised microfiche, microfilm, and aperture cards in seconds instead of hours. 
  • Specialist Scanning: Ensure the longevity and preservation of old, fragile books, newspapers and photographs.  

Automate: Data Extraction & Processing.

Take document scanning one step further by intelligently extracting the data from digital files for automated processing. Chaffinch offers:

  • Accounts Payable Automation: Streamline AP processes with automated data extraction, invoice capture and PO matching. 
  • Back-Office Automation: Automate repetitive, manual tasks such as data entry, claims processing and form capture. 
  • KYC Automation: Perform risk-based assessments, mask sensitive data, and verify identities.

About Chaffinch.

As a full-service provider of document management solutions, Chaffinch has the combined knowledge, innovation, and commitment to transform the future of documents for our customers. 

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Who We Are.

Established in 2011, Chaffinch is an independent document management company dedicated to helping you save money, boost productivity, and go digital!

What We Do.

We handle everything from physical document storage and shredding to digitisation, electronic data management, and process automation.

Who We Work With.

We specialise in serving high-growth businesses, charities, the public sector, and SMEs with unique document management processes needing improvement.

Where We Work.

Based in the Midlands, we operate nationwide. Whether you’re in an office or working remotely, our great track record and market know-how will cover you.

Our Industry Expertise.

Explore how we empower businesses in all sectors and industries to leverage their data, gain valuable insights, and make informed decisions that fuel growth and innovation.

Charities

Increase fundraising efforts, improve service delivery, expand trust and transparency, enhance marketing and communications, and support operational delivery.

Construction

Reduce costs, decrease project delays, and improve the overall quality of construction through digitisation of data and automation software.

Education

Protect data related to children and young people per the DPA and other regulatory requirements and manage your learner records more efficiently.

Energy

Improve operational efficiencies, offer better customer experiences, ensure compliance, and set the course for sustainable growth through digital transformation.

Engineering

Automate repetitive, manual tasks using the latest technology to increase productivity and operational efficiency.

Facilities Management

Make facility and property management workflows simpler, more efficient, and more automated with the latest capture and automation technology.

Financial Services

Improve operational efficiency and revenue generation through data digitisation and automation of manual tasks.

Healthcare

Reduce complexity, elevate health data access and security, and accelerate digital transformation in healthcare.
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Large Enterprise

Enhance operational efficiency and scalability with flexible and future-proof enterprise-wide document management solutions, integrated with your existing systems.

Legal Services

Securely store assets, manage data retention, and accelerate digital transformation to revolutionise how your law firm operates.

Logistics & Warehousing

Improve communication and collaboration, accelerate decision making, streamline processes, and reduce costs through digital transformation.

Manufacturing

Drive improved quality control, make huge efficiency gains, and create better products through digital transformation.

Marketing & Research

Use data to generate actionable insights and improve customer outcomes with the latest technology for digitisation, storage, access, and reporting.

Public Sector

Get ahead of the digital and data agenda with the latest technology for digitisation, storage, access and reporting of your data.

Retail

Discover new ways of digital transformation to increase profits and form new business models.

Small Business

Enhance operational efficiency, improve customer service, prevent data loss and security breaches for your growing business.
See all industries we serve

Our Customers.

At Chaffinch, 1,000+ customers trust us with their document management needs, and we strive to exceed their expectations.

What Our Customers Say.

We take pride in delivering exceptional document management solutions. Here are testimonials from some of our satisfied customers:

Alastair and the team are always reliable, and treat all work with confidentiality and professionalism. They provide me with a service which I do not have the time to do myself, and ensure my documents are shredded securely and with no effort required from me, apart from an email or telephone call. Thanks Alastair.

Dawn McGovern

A fantastic secure service everytime! At Peak Chiropractic we hold a lot of sensitive medical information which is all transferred from paper format to digital as it presents. Chaffinch document storage give us peace of mind that all of this hard information is destroyed professionally and in accordance with GDPR. This takes no effort on our part except putting the information in a dedicated shredding bag! I cannot recommend Alistair and the team enough!

Andrew S.

First class service, with extremely good staff, who are really helpful. Worthwhile using Chaffinch for confidential waste disposal.

Neil Bragg

Excellent service. Prompt response to initial enquiry with fast, efficient and friendly service. Very trustworthy with great documentation to ensure that all documents were shredded as agreed. Highly Recommended

Barry Ashley

Excellent service, with very polite staff.

Susan Cookson

I would 100% recommend Chaffinch Document to any company, their service is professional, fast and friendly – thanks for all of your help with our last minute requests!

Amanda Turner

Knowledge Centre.

Explore Chaffinch through our white papers, one-pagers, case studies, and stay updated with our informative blogs on document management industry trends.

The Role of Cyber Security in Secure Document Management

While cyber security awareness focuses on educating employees about threats, document management is the structural backbone of your data security efforts.  A Document…

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Leveraging Cloud-Based Solutions for Document Management

In today’s digital landscape, businesses of all sizes are recognising the many benefits of cloud-based solutions for document management. Gone…

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Chaffinch Joins the Dougie Mac Business Club

We are delighted to announce that Chaffinch has become a member of the Dougie Mac Business Club. Dougie Mac Hospice…

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7 Key Challenges Facing the Insurance Claims Process

The insurance claims process can be slowed down by manual, paper-based filing, leading to delays in workflow, inefficiencies, increased costs,…

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Paper Documents vs Digital Documents: Pros and Cons

The debate over paper documents versus digital or electronic documents continues to be discussed and deliberated. This may seem somewhat…

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Let's Get Started.

Get in touch with us for a complimentary consultation and find out how Chaffinch can offer a document management solution to help your business thrive in the digital age.
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