Document Management

Your documents managed and secured, your way.

Records Storage & Management

Simple Storage to Total Management.

Whether you need a safe space for your files or a full-service solution with scanning, barcoding, and speedy delivery, we can create a custom plan to suit your business. No more lost documents or messy filing cabinets - just peace of mind knowing your records are secure and accessible.

Features of Document Management.

Our document management service provides secure storage, quick access to documents, digitisation and secure shredding. Check out the following features:

Secure Document Storage

We treat your documents with care. They get their unique index number and space within our top-notch, secure warehouse managed by our expert operatives.

Flexible Document Retrieval

Request a document retrieval or return by email or via our online system or email and we’ll be with you same-day, next-day, or whenever works for you.

Online Inventory Management

View your storage inventory, request file retrievals and returns, schedule a shredding collection and order new archive boxes all in one place with our intuitive online system.

Scan on Demand

Convert your paper files to digital at your pace with our document scanning service. We can even help you build a custom EDMS so your team can have easy access whenever they need it.

Retention Scheduling & Destruction

We manage document retention periods according to your privacy policies and securely shred documents when they expire, all at an affordable price.

We're Here to Help! Ask Us Anything.

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Benefits of Document Management.

From freeing up your office space to reducing costs and increasing productivity, our document management service means you'll get to focus on what you're best at. We've designed our offering to help our customers:

Gain Space, Reduce Stress

Say goodbye to overflowing filing cabinets. Store your documents with us and reclaim precious office space for what matters most.

Pay Only For What You Use

Cut out the cost of renting extra space. Storing off-site with Chaffinch means you only pay for the exact number of boxes you require.

Enjoy Security You Can Trust

Your documents are safe with us. Our facilities are expertly designed to manage records in a secure environment with vetted personnel.

Stay Compliant, Stay Organised

We manage the document lifecycle from creation through to archiving or destruction. No more scrambling to meet retention rules!

Get What You Need, Fast

Need a document ASAP? No problem! Choose same-day, next-day, or scheduled delivery - physical record or digital copy, it's up to you.

Save Time, Increase Productivity

Stop wasting time searching for files! Off-site records stored with Chaffinch are easier to manage and are looked after by experts.

How It Works.

Chaffinch's document management process ensures you can sleep easy knowing your physical documents are securely stored and managed. Let's explore the four key steps involved:

1

Pick Up

No need to pack or carry - our secure trucks will collect your documents from your office or storage, safely transporting them to our warehouse.

2

Check In

Once your documents arrive at our secure facilities, we will weigh and barcode each box, adding them to our tracking system for ongoing file management.

3

Store, Scan, Shred

Your documents go to their designated storage areas. If you need them digitised or destroyed, we'll pick and process them accordingly.

4

Online Management

Need a document back? Want something shredded? Use our easy online system to book a job or send us an email. It's all under your control!

Our Customers.

At Chaffinch, 1,000+ customers trust us with their document management needs, and we strive to exceed their expectations.

What Our Customers Say.

We take pride in delivering exceptional document management solutions. Here are testimonials from some of our satisfied customers:

Alastair and the team are always reliable, and treat all work with confidentiality and professionalism. They provide me with a service which I do not have the time to do myself, and ensure my documents are shredded securely and with no effort required from me, apart from an email or telephone call. Thanks Alastair.

Dawn McGovern

A fantastic secure service everytime! At Peak Chiropractic we hold a lot of sensitive medical information which is all transferred from paper format to digital as it presents. Chaffinch document storage give us peace of mind that all of this hard information is destroyed professionally and in accordance with GDPR. This takes no effort on our part except putting the information in a dedicated shredding bag! I cannot recommend Alistair and the team enough!

Andrew S.

First class service, with extremely good staff, who are really helpful. Worthwhile using Chaffinch for confidential waste disposal.

Neil Bragg

Excellent service. Prompt response to initial enquiry with fast, efficient and friendly service. Very trustworthy with great documentation to ensure that all documents were shredded as agreed. Highly Recommended

Barry Ashley

Excellent service, with very polite staff.

Susan Cookson

I would 100% recommend Chaffinch Document to any company, their service is professional, fast and friendly – thanks for all of your help with our last minute requests!

Amanda Turner

Our Accreditations.

At Chaffinch, we are committed to maintaining top-notch security measures and full compliance with industry standards and regulations.

Frequently Asked Questions.

Have a question about Chaffinch's document management service? Check out our FAQs below for answers to some common queries.

What does your document management service include?

We offer a range of document management services, tailored to suit your business needs, including:

Packing and collection of your document archive
Liaising with incumbent suppliers
Secure document storage
Single and bulk document scanning and meta tagging, scheduled or on demand
Cataloging, indexing and archiving
Barcoding with comprehensive audit trail
Inventory management
Retrieval and delivery, physical or digital
Retention scheduling and certified destruction of documents
Archive boxes and materials
Customer Account Manager

How secure are your document management facilities?

Our facilities are expertly designed to manage records in a secure environment with vetted personnel. We comply with the data protection act and industry regulations to ensure the utmost security for your documents.

Can I access my documents if I need them urgently?

Absolutely! You can request same-day, next-day, or scheduled delivery of your physical records or digital copies, whichever suits your needs.

What happens to documents that need to be destroyed?

When your documents reach their expiration date, our secure shredding service takes over. We handle everything safely and legally, providing you with a report showing your eco-friendly contribution.

How can I request services such as scanning or shredding?

You can easily request services such as scanning or shredding through our online system or by contacting our team directly. We aim to make the process as convenient as possible for you.

See all FAQs

Let's Get Started.

Speak to an expert from our document storage and management team. They’ll listen to your specific needs, walk you through how we can best help you, and ensure your documents are kept safe, secure, and accessible.