Enterprise Content Management System
Organise content and automate processes efficiently.
Records Storage & Management
Digital Transformation Across the Enterprise.
Chaffinch makes managing your business information easy. Imagine all your content – documents, reports, pictures – stored safely online in one place. No more paper mountains or hunting for files.
We use advanced cloud technology and proven strategies to help your team work together smoothly, automate manual document processes, and keep everything secure with central archiving. Say goodbye to the paper cuts and lost files and hello to a more productive and organised team.
Features of Enterprise Content Management.

Access Files Anytime, Anywhere
Our cloud-based system provides fast and easy access to files and folders 24/7, 365 days a year on any internet-enabled device. No more being stuck without what you need!

Find What You Need Fast
An ECMS offers a wide variety of metadata tagging options so you can assign relevant keywords and information as you capture and store them, making search quick and easy.

Control User Activity
Our EDMS protects every document and folder through extensive security and permission tools. Once access is granted, the software tracks read and write activity, providing an audit trail.

Never Lose Track of Changes
Versioning is important for eliminating outdated and duplicate documents. With versioning, the ECMS tracks any alterations made to a document so you can collaborate without overwriting.

Look Sharp, Work Smart
With our easy-to-use portal management module, we can build multiple portals for your internal and external customers, reflecting your corporate colours, logos, and imagery.

Automate Document Workflows
Our powerful ECMS software will allow you to create complex workflow scenarios to streamline your business processes through email notifications and task assignments.
We're Here to Help! Ask Us Anything.
Contact usBenefits of Enterprise Content Management.
One Place for Everything
Store, manage, and share all your important information in one secure hub. No more time spent searching – find what you need instantly.
Get More Done, Faster
Say goodbye to tedious paperwork and manual tasks. Automate repetitive processes and collaborate seamlessly, boosting productivity.
Stay Compliant with Ease
Meet regulations, like GDPR, stress-free. Set retention rules, automate backups, control user access, and keep everything organised.
Lock Down Your Data
Digital documents are more secure than paper. Control access with permissions, track changes, and reduce the risk of unauthorised use or loss.
Scale Your Document Storage
As your business grows, so do your document management needs. Easily adapt to your changing requirements with a flexible EDMS.
Save Money, Save Time
Cut costs by reducing paper reliance, storage needs, and printing expenses. Save time with faster document retrieval and collaboration.
How It Works.
Assessment
Before we jump in, we want to understand your organisation's needs. We'll speak with you about the types of documents you use and any challenges you're facing.
Migration
Next, we figure out the best way to transfer your existing documents to the new system, making sure everything is accurate and organised.
Training
Before launch, we'll train your team to use the ECMS confidently. We'll be there to answer questions and make sure everyone feels comfortable.
Optimisation
Even after launch, we're still here to help! We'll track how things are going and suggest ways to make the system even better for your needs.
Our Customers.
What Our Customers Say.
Our Accreditations.
Frequently Asked Questions.
What is a Enterprise Content Management System (ECMS)?
Imagine a filing cabinet for your entire business, but one that’s digital, highly organised, and secure. That’s Enterprise Content Management (ECM) software. It helps you capture, store, manage, and share all your documents, emails, and information easily, securely, and efficiently. Think faster searches, automatic document processing, and seamless collaboration – all in one central location.
Why is Enterprise Content Management important to an organisation?
When properly implemented, an Enterprise Content Management system works like the brain of an organisation. It allows seamless information flow, instant document retrieval, secure collaboration, and data-driven decisions. It’s not just digital filing – it’s the brain of your business, boosting productivity, compliance, and customer satisfaction. Invest in an ECMS and empower your organisation to thrive in the information age.
What is the difference between ECMS and EDMS?
Imagine a system that handles it all – emails, images, everything. That’s an Enterprise Content Management System (ECMS). It’s like a supercharged filing cabinet, capturing, storing, searching, and sharing everything securely and efficiently. While Electronic Document Management Systems (EDMS) focus just on document storage and retrieval, ECMS is the bigger picture, ensuring all your digital assets are organised and accessible. So, ECM is the whole system, with EDM as a vital part of it, keeping your documents accessible and secure.
Can an ECMS software integrate with other systems and applications?
Yes, an Enterprise Content Management (ECMS) is like a bridge, seamlessly connecting your CRM, ERP, email, and more. Share documents effortlessly, automate workflows, and say goodbye to data silos. No more app hopping – work in your familiar tools with the information you need right at hand. ECM unites your software ecosystem, boosting efficiency, communication, and your bottom line.
How does ECM software help with document management?
An Enterprise Content Management System (ECMS) tames the document chaos with smart features. Find anything instantly with AI-powered search, say goodbye to paper with secure digital storage, track changes effortlessly, collaborate seamlessly, and automate repetitive tasks. ECM keeps your documents organised, secure, and accessible, boosting productivity and saving you valuable time.
Is ECM software scalable to accommodate growing organisational needs?
Your growing business needs a growing solution, and ECM can adapt. Whether you have a small team or a global workforce, it can handle massive amounts of data and users, keeping everything organised and accessible. Think of it as your digital filing cabinet that expands with you, always ready to store and manage your information efficiently.