CHAFFINCH.COM

Privacy Policy

1. We never sell or distribute your personal information to anyone else. This includes your email address.

2. We record details of your name, address, email address and the items which you have ordered. This information will only be used to fulfill your order. We do NOT receive or store details of your credit/debit card.

3. We do have an email newsletter which you can subscribe to. All subscriptions must be confirmed by email (a confirmation code is emailed to you, which you must then return to validate your subscription). This ensures that you can only subscribe using your own email address.
You may cancel your subscription at any time.

4. We will send emails to you regarding your order. An email will be sent after you have placed your order. We will also notify you when your order has been despatched, and if there are any queries or problems with your order.

5. You can view and update information we hold about you by clicking the Account Options link in the left menu. Alternatively, you can write to us at the address shown on the Contact page.

6. If you have any queries about privacy issues, please email or write to us at the address shown on the Contact page.

7. This website uses SSL encryption whenever personal information is involved. We do not store details of your credit card - in fact, we never even receive details of your card number - we only receive confirmation of your payment from our payment processor.
This website supports up to 256 bit SSL encryption. If your browser software cannot support this, 128, 56 or 40 bit encryption will be used instead.

8. Our internal systems store and process your personal information in a secure format.

9. This website uses a cookie to identify your personal shopping basket. However the site will still function if cookies are disabled.

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